Role play

Role-playing is a training technique in which a trainee assumes a role (a character showing some characteristics of a real person, e.g. a nervous customer or unreliable employee) in which the person is to perform a specific task. Putting oneself in the role and entering into interaction with others (playing scenes) allows to better understand the circumstances of a given situation (e.g. motivation for specific behaviors), to consolidate proper behavior against such event (e.g. techniques for calming down a nervous customer) and how to improve skills through repetition.

Learning Battle Cards (LBC) idea, deck of cards, LBC tools and website has been created by XY Learning Team - a group of practitioners of applying modern technologies in learning. It will be constantly improved – both from the functionality and content side. If you want to engage in development of this concept – please, contact us at contact@xylearningteam.com